1853 Privacy Policy: Our Commitment to Protecting Your Data
Last updated: 2024. This policy applies to all users of the 1853 platform.
What Information We Collect
We collect various types of information while you use the 1853 platform. This information is used to deliver our services, ensure security, and improve the user experience.
Account Information
- Name, email address, mobile number, and date of birth.
- Documents required for identity verification.
- Login credentials and account preferences.
Device & Browser Information
- IP address, browser type, and operating system.
- Mobile device model and screen resolution.
- Time spent on the platform and page visit history.
Payment Information
- Records of BDT (Bangladeshi Taka) transactions.
- Transaction references associated with bKash, Nagad, and Rocket payment methods.
- Deposit and withdrawal history. Full card or account numbers are never stored on our servers.
Purpose of Data Use
1853 uses collected information solely for specified purposes. We never use your data in ways that are unnecessary or without your consent.
- Service delivery: To manage your account, process transactions, and provide access to games.
- Security: For fraud detection, account protection, and identity verification.
- Contact: To send important updates, transaction confirmations, and support messages.
- Improvements: To analyse platform performance and user experience.
- Legal compliance: To comply with applicable laws and regulations.
1853 never sells your personal information to advertisers.
Cookies & Session Tracking
1853 uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser.
Cookies We Use
- Essential cookies: Essential for login sessions and security.
- Functional cookies: Remembers your language and display preferences.
- Analytics cookies: Platform usage statistics are collected, but without any personally identifiable information.
You can disable cookies through your browser settings, though some features may become limited as a result. 1853 does not use third-party advertising or tracking cookies.
Information Sharing & Protection Measures
Sharing Information with Third Parties
1853 may share information in the following limited circumstances:
- With payment processing providers (limited to transaction data required for processing only).
- In response to lawful requests from legal authorities.
- With fraud detection agencies (on an anonymised basis).
We never sell or rent your information to marketing companies or third parties.
Data Security
- All data transfers are secured with SSL encryption.
- Passwords are stored in encrypted form and are not visible to anyone.
- Regular security audits and updates are carried out.
- Access control: Only authorised personnel can access data on a need-to-know basis.
Your Rights & Policy Changes
User Data Rights
Every member of 1853 has the following rights regarding their personal data:
- Access: You can request to view the information we hold about you.
- Correction: You may request corrections to inaccurate or outdated information.
- Deletion: Under certain conditions, you may request the deletion of your account and associated data.
- Portability: You can request a copy of your data.
To exercise these rights, contact our support team at: [email protected]
Policy Changes
1853 may update this Privacy Policy at any time. Continued use of the platform after any changes constitutes acceptance of the updated policy. You will be notified by email of any significant changes.